Management


 

 

Crest Hotels Management LLC has over 12 years of hotel management experience. Our expertise lies in the limited service hotel market. We are based in the West Texas Region and manage hotels in Midland, Odessa and San Angelo, Texas. Our managers have been certified with the American Hotel & Motel Lodging Association as Certified Hotel Administrators.

 

Staff training is our primary goal and we have development training programs in all areas of hotel operations including: guest service, front desk operations, housekeeping, maintenance, sales and accounting.

 

Our company is greatly involved within the West Texas community and has strong relationships with the local chamber and convention & visitors groups. Our sales team monitors the competition, controls rate structures and is responsible for all local sales leads and efforts

 

Our team provides in-house accounting for all hotels and monitors all financial activity for individual hotels.

 

We pride ourselves in achieving and consistently sustaining excellent Medallia (guest satisfaction) scores with all of our hotels. Crest Hotel Management also strives to excel at relationships with hotel franchise companies by administrating their rules and regulations, active involvement in franchise trainings and upkeep of the facilities.

 

Over the last 12 years, we have experienced the ups and downs of the economic business cycle and have delivered consistent returns on investment.